Client: Global Maritime Logistics Provider
PraxiChain partnered with a global maritime logistics provider to assess and modernize its end-to-end O2C processes across commercial, operational, and financial workflows.
Scope Highlights
- Assessed O2C process gaps across booking, rating, documentation, billing, and collections.
- Reviewed system handoffs across Salesforce, Oracle, and operations platforms to identify automation and data issues.
- Developed a future-state operating model and transformation roadmap to improve governance, workflow standardization, and billing accuracy.
